• Buying
    • API does not sell to the general public. API is a wholesale supplier to businesses in the hardware industry.
  • Where to Buy
    • Click on Where to Buy to locate local businesses that carry our products. If you shop at any Ace Hardware, True Value Hardware or Do-It-Best Hardware, they can easily place an order with us. If you shop at a retailer who does not have an account with us, feel free to suggest that they contact us so that we can look into a partnership. If you went to a local retailer that does carry our products but doesn’t have the item you’re looking for, ask them to place a special order for you on any items on our website.
  • Cleaning
    • Decorative hardware should be cleaned with warm water, mild soap and dried with a soft cloth. The lacquer we coat our products with is susceptible to damage from harsh chemicals or abrasives, so please refraining from using them.
  • Product Use
    • If you are curious to see diagrams and documentation on certain products, we offer those on individual product pages on our website.


  • Opening An Account
    • Please download and fill out our New Accounts form. You can either save the PDF and email us the completed form (email address) or print it out and fax us the completed form at 323.766.8866. We will review your application and notify you as soon as possible regarding your status.
  • Co-op Affiliations
    • We are registered drop ship vendors for Ace Hardware, True Value Hardware and Do-It-Best Hardware.
  • Minimums
    • We have no minimum order quantities on either a per-product or per-order basis.
  • How to Check Stock
    • Call, fax or e-mail us with a product ID and we will let you know immediately if there are any issues with availability.
  • Warranties
    • We guarantee our products are free of defects. Should a product be defective, we will replace it with a new product of the same or comparable style and quality.
  • Turnaround Times
    • If you submit your order to us by 2pm PT, we will guarantee it ships that day. All standard orders shipped via FedEx Ground. However, you can contact us for any special shipping considerations (e.g., Freight, Overnight). Check the map below to see our shipping time to your store.
  • Shipping Fees
    • All orders over $500 shipped directly to customers in California ship via FedEx prepaid freight, while orders under $500 ship via FedEx Ground at their standard rates. Orders under 13oz. may ship via USPS at the customer's request. We are unable to give exact shipping costs until product has been ordered, picked and prepared for shipment.